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Housing Professional

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As we continue to invest in the development and growth of our social housing products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Housing Professional

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15 results found

  1. In the Tenancy Change Wizard > End Occupancy Details, the "Void Reason" & "Tenancy Termination Reason" need to be linked.

    In the Tenancy Change Wizard > End Occupancy Details, the "Void Reason" & "Tenancy Termination Reason" need to be linked so the function of filling out one, fills out the other. There would also need to be a check box so the user can turn this function on and off.

    1 vote

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    1 comment  ·  Admin →
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  2. Batch Scheduling Enhancement

    The way the housing solution currently functions is that all batch processing requires manually intervention. For example, the debit run must be processed by a team member running the period end and the debit run. This can create operational issues where a team member is on leave or the process needs to occur outside of business hours (due to resource drain) or the process fails and must be investigated. An enhancement is requested to develop a centralised function to allow for the automation and scheduling of batches.

    15 votes

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    Gathering Requirements  ·  2 comments  ·  Admin →
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  3. User Management - Ability to create user profiles

    Have the ability to create set user profiles for permissions (e.g. based on business roles). This profiles can also include Groups.

    3 votes

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    0 comments  ·  Admin →
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  4. Rent Reviews - History/Charges Section - The history tab needs to show the attachments real time

    Rent Reviews - History/Charges Section - The history tab needs to show the attachments real time, currently you have to hit display to get it to show.

    1 vote

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    Assessing  ·  0 comments  ·  Admin →
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  5. Arrears Management - add column for support agency information and programs/services, also payment arrangement fields

    Arrears Management - add column for support agency information and programs/services, also payment arrangement fields

    1 vote

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    Assessing  ·  0 comments  ·  Admin →
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  6. Quick Launcher Search

    It would be great to have the ability to search the Quick Launcher for an item. It should only return results that the user has access to. It would:
    - make it easier for users who are unfamiliar the different menus
    - make it easier for users who might be familiar to quickly get to an item without having to expand multiple layers

    0 votes

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    Ready for Votes  ·  0 comments  ·  Admin →
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  7. Rent Reviews - History/Charges Section - Add People (make sure there are columns for CRN and Centrelink Consents) and Incomes

    Rent Reviews - History/Charges Section - Add People (make sure there are columns for CRN and Centrelink Consents) and Incomes

    0 votes

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    0 comments  ·  Admin →
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  8. Rent Reviews - Rent Review Grid - Can the RR grid act like the Tenancy grid – so you can see all household members – add consent column here

    Rent Reviews - Rent Review Grid - Can the RR grid act like the Tenancy grid – so you can see all household members – add consent column here as well

    0 votes

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    0 comments  ·  Admin →
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  9. Home Visits - Ability to complete inspections one by one by filling fields Date completed, completed by, Outcome, property condition and com

    Home Visits - Ability to complete inspections one by one by filling fields Date completed, completed by, Outcome, property condition and completion notes via the grid action

    0 votes

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    0 comments  ·  Admin →
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  10. Arrears Management - court details - the court details tab should be available on the main screen 'History' tab

    Arrears Management - court details - the court details tab should be available on the main screen 'History' tab

    0 votes

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    0 comments  ·  Admin →
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  11. Arrears Management - graphics - summary value should only be tenancy, tenant, effective days, effective balance, non-rent balance, overall b

    Arrears Management - graphics - summary value should only be tenancy, tenant, effective days, effective balance, non-rent balance, overall balance

    0 votes

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  12. Arrears Management - graphics - trend graph - horizontal should use months not periods

    Arrears Management - graphics - trend graph - horizontal should use months not periods

    0 votes

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  13. Arrears Management - graphics - summary field should only have Housing Officer, Rent Officer, Finance Officer, Arrears Policy, Program, Stat

    Arrears Management - graphics - summary field should only have Housing Officer, Rent Officer, Finance Officer, Arrears Policy, Program, Status, Tenancy Type, Tenancy Sub-Type and Suburb

    0 votes

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    0 comments  ·  Admin →
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  14. Anti-Social Behaviour - when the user selects the ellipses and then display they can select from the results but after you select the result

    Anti-Social Behaviour - when the user selects the ellipses and then display they can select from the results but after you select the result only the Name populates on the screen. There needs to be fields for Category 1, Category 2, ASB A, ASB B, ASB C

    0 votes

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  15. Anti-Social Behaviour - show ComplainantName, ComplainantAddress, ComplainantTelephone to grid if complainaint does not have a person

    Anti-Social Behaviour - show ComplainantName, ComplainantAddress, ComplainantTelephone to grid if complainaint does not have a person

    0 votes

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