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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Palace

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23 results found

  1. 2 options (Water trust and Deposit in trust) to allocate to tenants invoice when charging

    Processing Invoices in Document Flow, when charging tenants, being able to choose 2 options to take the money from their trust. At the moment I can only choose one so have to manually assign to tenants invoice after it has been approved as we have Advance Water Trust and Deposit in Trust (if I remember - if I don't I have to clean the assignments up as I see them). Would be great if I could tick both and then I don't have to go back and assign manually.

    1 vote

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    Not Currently in Scope  ·  0 comments  ·  Transactions and Statements  ·  Admin →

  2. Separate 'comments ' boxes for landlords and one for inhouse

    Currently any comments entered into the 'Comments' box show on the landlords statements. Sometimes we would like to add comments to a transaction to explain why or what the reasons are behind them, but because they show on the owners statements, we can't.

    Could we have separate boxes where we could enter any 'inhouse' comments and landlord comments separately?

    2 votes

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    Not Currently in Scope  ·  0 comments  ·  Transactions and Statements  ·  Admin →

  3. Stamping all invoices processed

    Suggest that all invoices processed through Palace are stamped to show how this has been processed by the PM. This will prevent an owner paying a supplier twice when they receive their EOM payment, or questioning our office on a tenant charge awaiting processing from Bond. Our problem area is suppliers are receiving multiple double payments at EOM processing, we need to eliminate this headache as it is time consuming for all.

    2 votes

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    Not Currently in Scope  ·  0 comments  ·  Transactions and Statements  ·  Admin →
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