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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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18 results found

  1. We would love to use emojis in our Palace document templates. This would help soften the typically rigid templates we need to send.

    1 vote

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  2. Is it possible to set up something so when inspection letters are sent out through the tenancy custom views option, that a 'Read receipt' or 'confirmation request' can be there for the tenants to respond. e.g when you turn up and they say they were not aware of the inspection!

    4 votes

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  3. Following EOM or mid-month owner payments, the majority of owners prefer to receive their statements along with invoices, while some prefer to receive the statement only without the invoices. Is it possible to set up a preference for each owner, allowing them to choose whether or not to receive invoices with their statement? This would help better accommodate the individual preferences of the owners

    2 votes

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  4. Change the "save and new" and "save and view" options around so that save and view is at the top rather than the second choice and at the bottom.

    4 votes

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  5. Once you have sent your email (merged mail) it would be great to have confirmation (maybe in the form of a banner across the top) stating you have sent your email and to stay there for longer than 10 seconds/or have an exit out button.

    11 votes

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  6. 4 votes

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  7. Have the ability to only view my inspection import/export when we click the eye for our portfolio but its its un ticked then have the ability to see others import export with out having to change user permissions

    2 votes

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  8. Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.

    5 votes

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  9. Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?

    4 votes

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  10. Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.

    4 votes

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  11. when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them

    1 vote

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  12. When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).

    When we print the report, it would be great if the properties stayed in alphabetical order.

    6 votes

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  13. Mid month statements sent to the owners alternate email as well as primary.

    8 votes

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  14. mid month statement should be sent to the owners even though they are overdrawn. And along with the invoices

    5 votes

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  15. The Palace inbox has an archive button within the inbox area, but none within an individual email. To archive and email after reading it, you need to click back, find the email, and then archive it.

    An archive button within each individual email would remove this back and forth.

    6 votes

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  16. There are certain tenancies that need water bills sent to an alternate email address, or sent to an additional email address, however currently from document flow they can only be sent to the email address loaded against the head tenant. Eg. if all flatmates need to get the water bills, or if a different person/entity pays the water bill, from the contact email address in the head tenant. We would want the head tenant's email address to stay in there for all other correspondence, but need an option to send water bills to an alternate tenant email address.

    6 votes

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  17. It would be great if we could sent a bulk email to Landlords using information from tenants.

    We would like to be able to send emails to Landlords with information such as the tenants paid to dates, lease expiry dates and at this stage we cannot do this.

    5 votes

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  18. I would like to see a reminder button like there are for emails when sending a SMS message

    4 votes

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