Can't remove old policy due to outstanding claim
When a strata plan changes insurer and you need to add a new insurance policy, the previous policy cannot be made inactive if there are any outstanding claims on the previous policy. This strata plan will then show up in Reminders as not insured or not updated because the old policy can't be removed despite having the new policy added to it. It would be great if a policy can be made inactive even with outstanding claims OR if it doesn't show up in Reminders once it has the new policy added to it so it overrides the old policy.
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Darren Delgaty commented
Agree that the policy needs to remain visible until a claim is completed and that the new Policy needs to should automatically supersede the old so it does not show up in our reports as out of date.