The issue I have is that the diary screen provides a tracking number. When you open that doc, you then get three different numbers for the quote requests. The four requests have different numbers. When the contractor contacts me they quote the ref number on this screen but in order to find what they are talking about, I have to open all the documents on the previous screen and then look through. Very difficult. Would be easier if they all had one reference with perhaps a-1 2 3 for the various quote requests.