Settings and activity

2 results found

1. Auto Communications - Time and days that communications are sent

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   Ready for Votes  ·  7 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Property Management Team commented  ·  27 July, 2023  ·  Edit…  ·  delete…

   We would love this! We have had some tenants in the past leave us very abusive phone messages saying we should not be contacting them after 6.30PM and on Sundays

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   Property Management Team supported this idea  ·  27 July, 2023

2. Email, Message or SMS failure alert/pop up

   324 votes

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   25 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.

   
   

   Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?

   
   

   Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).

   
   

   In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform, this email would be received externally by default.

   
   

   Is an email per failure too many emails to receive? Would you rather a summary once a day that outlines the failed communications for that period?

   
   

   Let us know your preference(s) by commenting on this idea. We look forward to hearing from you.

   Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.

   
   

   Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?

   
   

   Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).

   
   

   In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,… more

   Property Management Team supported this idea  ·  29 June, 2023