Settings and activity

7 results found

1. Unread portal messages when opened by wrong team member

   81 votes

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   Ready for Votes  ·  0 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Abby supported this idea  ·  02 March, 2023

2. Ability to add an email signature not just a banner image

   120 votes

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   Ready for Votes  ·  1 comment  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Abby supported this idea  ·  02 March, 2023

3. Invoice for Residential Rent

   139 votes

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   12 comments  ·  Property Tree » Transactions and Statements  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   The Product Team are currently reviewing this suggestion with our Developers

   Abby supported this idea  ·  02 March, 2023

4. Have a Tenant/Owner's "Preferred" Name show in the Contacts View.

   91 votes

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   Ready for Votes  ·  9 comments  ·  Property Tree » Profiles  ·  delete…  ·  Admin →
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   Abby supported this idea  ·  02 March, 2023

5. Out of office reply for portal and comms platform messages

   193 votes

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   11 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   We are currently scoping out the requirements of this suggestion with our developers. We'll let you know once it goes into development.

   Abby supported this idea  ·  02 March, 2023

6. Bond Top Up Workflow

   137 votes

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   15 comments  ·  Property Tree » Profiles  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...

   
   

   1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).

   
   

   2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).

   
   

   3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.

   
   

   4. Include a new mail merge field for Bond Outstanding that will be added to the Scheduled Rent Change Automated Communication, as well as the Letter, Email and SMS Mail Merge Templates.

   
   

   Let us know what you think in the comments or by replying to the email you receive as part of this update.

   Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...

   
   

   1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).

   
   

   2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).

   
   

   3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.

   
   

   4.… more

   Abby supported this idea  ·  02 March, 2023

7. Email, Message or SMS failure alert/pop up

   273 votes

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   6 comments  ·  Property Tree » Communications  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

   Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.

   Abby supported this idea  ·  02 March, 2023