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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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9 results found

  1. The Report only shows 1 line (100 characters) of the Diary Entry that was entered in the Diary field, but there are 2000 available characters space to enter notes.

    1 vote

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  2. There is currently no field under the owner details for company name or legal entity name under which the property was purchased under. We normally need this important detail for our Tenancy Agreements. As a work around, we use the 'Last name' field for the company name. Any third party API that is linked to Palace collects this last name as the field for the owner. Technically speaking, there should be a separate field for the contact name/Owner name and a separate field for the company or trust name that the property was purchased under.

    3 votes

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  3. Currently, when you add a vacate date to a tenant, you get asked if you want to set the property date available to the Tenancy Vacate Date. This should be the day after the vacate date.

    1 vote

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  4. When we vacate a property, could the following be automatically completed through Palace:
    1. Automatically notes the date so when we generate a custom report, the date is noted for reporting purposes. Rather than having to manually input the date.
    2. The status of the property become 'Inactive'.
    3. Perhaps a pop up with a selection of options around why the property is 'Inactive', for example, 'Clean, repairs & maintenance to be completed', 'Chattels awaiting to be replenished' etc.

    1 vote

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  5. Can we change it so that when a tenant is in arrears it shows up red on the home screen and also on reports? Can we also make it clearer by putting DR beside it and when they are in credit put a CR beside it? It would make it easier for tenants to understand and for us to explain the report to them

    5 votes

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  6. currently it defaults to ALL tenants including vacated. We hardly look at that vacated tenant arrears so it should default to current tenants and if we want to choose vacated we can select that manually. Thanks :)

    4 votes

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  7. In the Property Custom Views, we can currently choose the NEXT INSPECTION DATE for one of the columns.

    We would be able to get a much better and more user friendly report to have the LAST INSPECTION DATE if this was available to choose from. Can we please get this added as it comes up in the standard Inspection report, so must be available.

    3 votes

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  8. Would you please consider bringing in the description on the "Bonds Held Report" as well just so that if the payment has been allocated on a different date than the actual payment date, it will help us to calculate the 23 working days time frame more accurately?

    1 vote

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  9. The tenant Rent Review and Fixed term ending report shows vacated and archived tenants but doesnt indetify their status on the report or report cant be filtered to current only. These reports are used for other purposes e.g Establisihing incomplete rent reviews or lease renewals and each one listed currently needs checking indivudually to identify the actual current incomplete ones. Very time consuming when there a multiple PM's and a big portfolio.

    1 vote

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