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    Darren Kersten supported this idea  · 
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    Darren Kersten commented  · 

    As we have a team member conducting inspections and set up as inspecting agent it is a pain that we are unable to merge letters or emails to them as the inspecting agent. So all communication comes back to the Prop Mgr and has to be redirected . Surely it would be easy to add this merge field and solve the problem.