Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...
1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).
2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).
3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.
4. Include a new mail merge field for Bond Outstanding that will be added to the Scheduled Rent Change Automated Communication, as well as the Letter, Email and SMS Mail Merge Templates.
Let us know what you think in the comments or by replying to the email you receive as part of this update.
Hi Supporters, we're pleased to advise that this idea has been picked up by the Product Team and is currently being outlined for our developers. We'd really love your input into how this could work if you'd like to give us any feedback on the following flow...
1. When entering your rent increase, include a checkbox for "Bond Top Up Required". When selected, you can enter the amount the bond needs to be topped up by and choose the Bond Type that it relates to (ie, Residential Bond).
2. Once saved, the Bond Top Up amount would appear in the Scheduled Rent Change list for transparency of what has been entered (the increased rent amount and bond top up amount on the same line).
3. The Bond Top Up Amount would be added to the Bond Required for the chosen Bond Type. This then creates an outstanding bond amount.
this is a great idea. almost impossible to stay on top of bond top-ups and reminding tenants when it is due without having to create an alert for every single increase and bond top up, and physically contacting the tenants to remind them, very time consuming and messy. I have been making a note on tenancy profile, entering an alert to myself for the due date to follow up, and selecting "pin to tenancy receipt" however this does not actually pin the note to the tenants receipt, only shows the banner on our end when receipting funds.
this is a great idea. almost impossible to stay on top of bond top-ups and reminding tenants when it is due without having to create an alert for every single increase and bond top up, and physically contacting the tenants to remind them, very time consuming and messy. I have been making a note on tenancy profile, entering an alert to myself for the due date to follow up, and selecting "pin to tenancy receipt" however this does not actually pin the note to the tenants receipt, only shows the banner on our end when receipting funds.