We have been experiencing issues where we charge 1 weeks rent as a renewal fee. PT has been charging the incorrect amount and we cannot find where it is pulling the rent amount from as it is not the current rent, advertised amount or previous amount. This needs to be dealt with asap.
We have been experiencing issues where we charge 1 weeks rent as a renewal fee. PT has been charging the incorrect amount and we cannot find where it is pulling the rent amount from as it is not the current rent, advertised amount or previous amount. This needs to be dealt with asap.