Tenants are not in the effective rental arrears list anymore once their vacating date is submitted in the PT. So we as an agent are not informed if they are effectively in arrears until we go into the Tenant's Portal to find out manually. This error is definitely need to be fixed. So we get to know in advance that the vacating tenant are in arrears at the time when they move out. So now my tenant moving out next week have more than 4 weeks in arrears now because I was not alert of his rental arrears. Please fix this immediately.